Privacy Policy

Last updated: 27 July 2026

At MobileSpot ("we", "us", "our"), your privacy matters. This Privacy Policy explains what information we collect when you use our website (mobilespot.in) and our washing machine and refrigerator repair services in Bangalore, how we use it, and the choices you have. By using our website or services, you agree to the practices described here.

1. Information We Collect

We collect information you provide directly and information gathered automatically:

• Contact & booking details: your name, phone number, email address, service address/locality, appliance type, and problem description when you book a repair or contact us.
• Service records: details of repairs carried out, parts used, and warranty information.
• Automatically collected data: IP address, browser type, device information, and usage data collected through cookies and similar technologies.

2. How We Use Your Information

• To schedule, provide, and manage your repair and maintenance services.
• To contact you regarding bookings, quotes, confirmations, and follow-ups.
• To process payments and provide warranty support.
• To improve our website, services, and customer experience.
• To send service updates and, where you have consented, promotional offers.
• To comply with legal and regulatory obligations.

3. Cookies

Our website may use cookies to remember your preferences and understand how the site is used. You can control or disable cookies through your browser settings, though some features may not function properly if you do.

4. Sharing Your Information

We do not sell your personal information. We may share it only with:

• Our technicians and service partners, strictly to fulfil your service request.
• Trusted third-party providers (e.g., payment or communication tools) who process data on our behalf.
• Authorities or legal bodies where required by applicable law.

5. Data Security

We apply reasonable technical and organisational measures to protect your information against unauthorised access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to provide our services, honour warranties, resolve disputes, and meet legal requirements.

7. Your Rights

You may request to access, correct, update, or delete your personal information, or opt out of promotional communications, by contacting us using the details below.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites.

9. Children's Privacy

Our services are intended for adults. We do not knowingly collect personal information from children under 18.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated "Last updated" date.

11. Contact Us